Business Day 2017

Our 28th annual Business Day took place on March 23rd in the Radisson Blu. The theme of the day was “Shaping the Future” and we had a fantastic line up of speakers and industry leaders. The speakers kindly allowed us to share their slides, and they can be found below in order of appearance.

Martin Fitzgerald

Deputy Director General, GIRP

Martin was our first speaker and gave an excellent review on Supply Chain Trends in Europe.  During his presentation Martin covered:

  • The role of the full-line wholesaler
  • The implications of GDRP
  • Good distribution practice guidelines
  • Shortages of medicinal products

Angela McFarlane

Market Development Director, QuintilesIMS

Angela gave a thorough and insightful insight into how Brexit will affect the pharmaceutical industry. During her presentation, Angela covered:

  • Market profile
  • Forces shaping global healthcare
  • Global pharma
  • Brexit implications

Patrick McCormack

Managing Director – Sam McCauley Chemist Group

Patrick gave an indepth and entertaining presentation regarding innovation in the retail pharmacy space. During his presentation, Patrick covered:

  • The current retail pharmacy landscape
  • How improvements in technology &  robotics are enhancing the customer experience 
  • Compliance
  • How trust and integrity are vital in building relationships

Ken Hughes


Ken delivered his trademark blend of highly entertaining and deeply thought provoking style, detailing trends in consumer behaviour and how some companies are harnessing their autencity to place themselves above the noise in a busy marketplace. During his presentation Ken covered:

  • The “blue dot” consumer
  • Technology for technology isn’t the answer
  • Contextual communication
  • The power of personalisation